21ST CENTURY MANAGEMENT

If you are a manager today you work in the most complex workplace ever. The people with whom you work are different from co-workers, employees and clients of the past. The intellectual and technological challenges are far greater than they have ever been. Profitability demands and government restrictions are tighter than in any environment in recent memory. Today’s new rules demand new managers.
Just as in the past, 21st Century Management must motivate themselves and others, set priorities, make decisions, communicate clearly and face challenges. However, today’s managers must also understand personality styles, operate without clear boundaries due to constant change, deal with a higher stress level than ever before and create new reward systems.
21ST Century Management offers a wide range of practical information that allows managers, supervisors and entrepreneurs of today to manage more effectively. In the program you will understand:
- How personality styles effect our leadership and management styles
- How to “catch people doing things right” and retain good employees
- How constant change effects learning and managing relationships
- How negativity can destroy a workplace
- The only five resources you and your team have
- How to deal with underperforming employees
- How to be a better teacher—what great managers really are
- When it is time to be The Boss
21ST Century Management focuses on the fact that management is about getting more done through others.

21ST CENTURY LEADERSHIP

Just as in the past, today’s leaders must motivate themselves and others, set priorities, make decisions, communicate clearly and face challenges. However, today’s leaders must also understand personality styles, use technology to communicate, operate without clear boundaries due to constant change, deal with a higher stress level than ever before and create new reward systems.
21ST Century Leadership, offers a wide range of practical information that allows managers, supervisors and entrepreneurs of today to move upward to a new plateau of leadership. In the program you will understand:
- Why 21st Century Leadership is different in the past
- How to effectively communicate your vision to others
- Why “motivation” may not be a reality
- How to effectively delegate to others
- Why immediate feedback is so important to younger team members
- Why Positivity is a critically important tool for 21st Century Leaders
- How to help others deal with change
- When to take responsibility
21ST CENTURY LEADERSHIP offers the suggestion that leadership is not just about what happens at work. Our leadership styles carry over into our home, physical and spiritual lives, and how we think. The practical information offered in the program can be applied across the range of life experiences.

WHY DO PEOPLE ACT CRAZY AT WORK!

Do you believe that some people act crazy at work; saying and doing things that are out of the norm and counterproductive?
 Absolutely!
A variety of stressors in today’s workplace combine to create more difficult people.
 In Why Do People Act Crazy At Work? You will learn:
- The four reasons why more people are crazy at work
- Who are the crazy people at work and how to deal with them
- How to make difficult people more accountable
- How to deal with the craziness on social media: Facebook, Twitter and others
- How to deal with those “problem” people and those who are simply annoying
- Why you can’t tell someone they have a “bad attitude”
- Why it comes down to how they work and how you work
- How to keep crazy people from making you crazy
The presenter for Why Do People Act Crazy At Work? is Mike Collins, author of The Perfect Workday Book and president of The Perfect Workday Company. Mike has been featured on Forbes.com in articles about dealing with stress in the workplace.